I came across the Flatbread Cafe while searching the back streets of Newcastle for somewhere interesting and accessible
to have a coffee and something to eat.
At first, I thought it wasn't wheelchair accessible, as the dining area was down some steps. But going a further
15 yards down High Bridge, I noticed another entrance sign posted for disabled access. It was locked from the inside.
Some passers-by saw me trying to enter, and went to the main entrance to ask someone to help me.
The manager came to open the disabled access door, and then produced a long portable ramp to help me get down a single
step (I'm sure they could use a shorter, more portable ramp, or even permanently include a ramp at this entrance without impacting
health and safety or the decor of the building).
Once inside, it was level access throughout with plenty of space to move about.
I had a nice cup of coffee and a delicious home-made cake. I'll definitely be returning for lunch, as the menu
looked very appetising. The coffee was served in a kind of vacuum cup with no handles, which may be problematic
for someone with dexterity issues.
There was an accessible toilet, which could have done with a grab rail on the back of the door to assist closure.
I told the manager, who was very accomodating, about this and also suggested they got some signage and a door
bell/buzzer at the main entrance to attract attention. They nearly missed my business, as first impressions suggested
the premises weren't accessible.
